Privacy Policy

Privacy Policy

This policy explains how Kuuflix collects, uses, stores, shares, and protects your personal information, and how you can manage your privacy rights.

Product
Kuuflix iOS App
Effective date
May 2026
Contact
privacy@kuuflix.xyz

1. Overview

Kuuflix ("we", "us", or "our") respects your privacy. This Privacy Policy applies when you access or use the Kuuflix iOS App and related services.

By using our services, you acknowledge that you have read and understood this policy. If you do not agree with it, please stop using the services.

2. Information We Collect

Depending on the features you use, we may collect the following information:

  • Account information: such as nickname, avatar, email address, or third-party login authorization information.
  • Device information: such as device model, operating system version, app version, language settings, device identifiers, and network status.
  • Usage data: such as page visits, feature interactions, viewing history, playback progress, error logs, and crash information.
  • Payment information: if you purchase subscriptions or digital services, payment is processed by Apple or relevant payment providers. We do not store full card details.
  • Information you provide: such as feedback, customer support messages, or other content you submit in the app.

3. How We Use Information

We use information lawfully, fairly, and only as necessary, including to:

  • provide, maintain, and improve Kuuflix features and user experience;
  • support account login, identity verification, subscription checks, and customer support;
  • save playback progress, preferences, and personalized content display;
  • analyze service performance, troubleshoot errors, prevent fraud, and protect account security;
  • send service-related notices where permitted by law or with your consent.

4. Sharing and Disclosure

We do not sell your personal information. We may share or disclose information only when necessary in the following cases:

  • Service providers: with providers for cloud hosting, analytics, crash reporting, customer support, or payment verification.
  • Legal compliance: when required by applicable law, court order, regulatory request, or to protect users and public safety.
  • Business changes: in connection with a merger, acquisition, or asset transfer, subject to continued privacy protection.
  • Your authorization: in other situations where you have given clear consent.

5. Storage and Security

We retain your information only for as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law.

We use reasonable technical and organizational measures, including access controls, encrypted transmission, logging, and permission management. No internet transmission or electronic storage method is completely secure.

6. Your Rights

Subject to applicable law, you may:

  • access, correct, or update your account information;
  • withdraw system permissions such as notifications, photos, or network-related permissions;
  • request deletion of your account and related personal information;
  • object to or restrict certain non-essential processing;
  • contact us with questions or complaints about personal information processing.

To exercise these rights, contact us using the email below. We may verify your identity before processing your request.

7. Children's Privacy

Our services are not directed to children under 13. If we learn that we have collected personal information from a child without appropriate guardian consent, we will delete it as soon as reasonably possible.

8. Policy Updates

We may update this policy due to product, legal, or operational changes. The latest version will be posted on this page with an updated effective date. Material changes may also be communicated in the app or by other reasonable means.

9. Contact Us

If you have questions, comments, or requests about this Privacy Policy or our handling of personal information, contact us at:

Kuuflix Privacy Team
Email: privacy@kuuflix.xyz